Delivery & Shipping

Delivery & Shipping

We offer Free Worldwide Shipping. All shipments are sent by Australia Post.

The order will be sent to the shipping address you enter at the checkout. At our core, we prioritise delivering your orders swiftly and securely, ensuring a seamless shopping experience with us.

Domestic (Australia) Orders

We are dedicated to providing efficient order fulfilment services. Each item is carefully crafted to order, and we strive to dispatch all orders within 1-3 working days from the time of receipt. If you require your order by a specific date, we recommend selecting the express delivery option, which prioritises your order and ensures it receives prompt attention.

International Orders

The delivery timeframe for international orders can range from 1 to 3 weeks, depending on the destination country.

Please be aware that international shipments may experience delays due to factors beyond our control. We are unable to expedite the transit process through customs, as this is governed by the respective customs authorities of each country.

It’s important to note that additional customs charges or duties may apply to international orders when they arrive in your home country. These fees are determined by your country’s customs policies and regulations. As the buyer, you are responsible for any such charges or fees related to customs clearance.

We recommend familiarising yourself with your country’s customs policies and potential charges before placing an international order to avoid any unexpected costs.

Shipping Cost ( in AU $ )

• Australia Orders:

Free Standard Shipping (2-6 business days)

Express Shipping (1-3 business days): $9.95

• International Orders (US, UK, Europe & Canada):

Free International Shipping (12-18 business days)

If you have problems with your orders please send to email: [email protected]

Thank You,

KeepsakeLand